Explain It Privacy Policy

We take your privacy seriously and handle your data with care. Here's what you need to know:

1. Data Collected

• Device Identifiers (Installation ID, Fingerprint): Collected automatically to manage credits and prevent abuse. These identifiers are pseudonymous and not linked to any personal account.
• Hashed IP Addresses: Collected to prevent abuse of free credits. These are anonymized using SHA-256 with a salt and are automatically deleted 30 to 90 days after collection.
• Optional Crash Logs and Usage Data (Opt-In): If you choose to enable this feature, we collect crash logs and usage data to improve app stability and user experience. This may include information about app crashes, feature usage, and performance metrics. This data is anonymized and aggregated where possible.

2. How Your Data is Used

• We use your data to provide app functionality, such as managing your credits and processing documents.
• To prevent abuse, we may limit free credits per device or IP address, based on pseudonymous identifiers.
• If you opt-in, crash logs and usage data will be used to analyze app performance, identify and fix bugs, and improve the user experience.

3. Data Retention

• We do not collect or store personal data such as email addresses or user accounts. All identifiers used are pseudonymous and tied to the device.
• Document Content: The content of your documents is not stored or retained after processing. All text and explanations are deleted immediately after generating the result, unless briefly cached for performance during that session. We do not archive or analyze document content outside of that process.
• Hashed IP addresses and device identifiers are automatically deleted 30 to 90 days after collection.

4. Data Sharing

• Third-Party APIs: We use external services to process and explain the documents you upload. These services may receive the text content of your documents during processing, but they do not receive any personal identifiers. Their privacy policies are linked below:
  • OpenAI Privacy Policy
  • Anthropic (Claude) Privacy Policy
  • Google Cloud Privacy Policy
  We recommend reviewing these third-party policies for more details.
• Ad Services: If you choose to watch ads to earn credits, we may share limited, non-personally identifiable information with third-party advertising providers. This information will be subject to the privacy policies of the ad providers.
• Privacy Laws: We ensure all data handling complies with applicable data protection laws, including GDPR, CCPA, LGPD, PIPEDA, and APPI. No personal accounts or emails are collected or stored.

5. Your Rights

Access Your Data

You have the right to know what data we have collected. Please note:

• We do not collect personal identifiers like email addresses.
• Device-based data such as installation IDs and hashed IP addresses are pseudonymous and cannot be linked to you individually.
• Requests to access personal data will return only the pseudonymous installation ID or fingerprint used by your device, which you may provide for data lookup if desired.

Delete Your Data

Because we do not collect personal information and users do not have access to the technical identifiers we use, we are unable to fulfill deletion requests. However, this does not affect your privacy rights: all data is automatically deleted or anonymized within a short time frame in compliance with GDPR and other laws.

Opt-Out of Data Sharing

We do not sell personal information. If ad providers require limited technical data for compensation, we will offer an option to opt out of such data sharing if applicable.

Opt-In Crash Logs and Usage Data

You have the right to choose whether to share crash logs and usage data with us. This is an optional feature that you can enable or disable at any time through the app's settings.

• Opt-In: By enabling this feature, you allow us to collect anonymized crash logs and usage data to improve the app.
• Opt-Out: You can disable this feature at any time in the app settings. Disabling it will prevent us from collecting future crash logs and usage data.

6. Children's Privacy

This app is not intended for children under 16. If you are under 16, you may not use this app. We do not knowingly collect or process any personal data from children.

7. Data Security

We implement reasonable security measures to protect your data, including encryption for data transmission and hashing for stored device identifiers and IP addresses. Crash logs and usage data are also transmitted and stored securely, and are anonymized and aggregated where possible to protect your privacy.

8. Updates to This Privacy Policy

This policy may be updated periodically to reflect changes in legal requirements or app functionality. Any changes will be effective immediately upon posting in the app.

9. Government and Sensitive Content Disclaimer

Explain It is not affiliated with, endorsed by, or connected to any government agency, legal authority, medical institution, or other official body. The app provides general-purpose explanations of documents that users choose to upload. It does not offer legal, medical, immigration, tax, or professional advice. All processing is done for educational and informational purposes only.